Find all hotels by Independent in Awach

"Incredibly accommodating staff. They went above and beyond to make us happy 😁"

"Outstanding staff, extremely friendly and helpful"

"Great location "

"Shops were nearby"

"Very friendly staff and clean rooms. The only setback is the bathroom which is toilet and shower combo. The instant shower is also not easy to get used to."

"The room wasn't as shown in the picture. At first the staff asked me to cancel my booking and re-register at their rates, which was impossible to do via the Orbitz App. Then they finally gave me a room after much wrangling. Morning came by, I started to shower then the water was cut-off a minute into it. Totally frustrating exprerience!"

"We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area. "

"Receception was very decent. "

"Each suite is owned or hosted by a different individual, but all are part of the Ikonia franchise with a manager. The quality of each suite varies significantly and depends on what the host or owner chooses to offer. Some suites have minimal kitchen appliances, while others feature old, torn bed sheets and pillowcases, rock-hard pillows, outdated non-slip-resistant floor mats, and microwaves lacking microwave-safe containers. The food from the restaurant is of poor quality, and even the staff admit that guests typically do not eat there. For properties with more than four floors, there is no elevator; however, safe parking for only four cars total is available. The staff are friendly and say the right words, but lack the resources to offer great service, as they depend on what the host provides. Overall, it is a two-star establishment pretending to be three stars. The location is ideal, just a few minutes' drive from the city center and other attractions. If you are not particular about high quality, it is worth a try."