"This was our second stay at this property and this time we had the fortune of meeting Parker. Our car broke down and we were stranded in Wytheville and he was our savior - he went above and beyond to get us back on the road. Parker was one of many kind and thoughtful staff but he was the diamond in their property’s crown. This was our second stay so we knew the property is clean, very well managed, excellent modern rooms, great facilities and friendly staff, but we never expected this level of service. We can’t thank Parker and Tru by Hilton enough and we will be sure to be back ☺️"
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