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"The proerty room and stff were al excelent."

"Street out front can be be busy, nice to have drug store and Trader Joes within a block, some dining options across the street"

"Front desk staff at check-in was great. The next morning, the staff at front desk was not near as friendly."

"Pet friendly & very accommodating. "

"Nice and clean."

"Great hotel "

"Literally Everything was great! The room was spacious and perfect for kids! The staff was beyond accommodating, kind and helpful! We will most definitely be staying again soon 🙏 "

"This was a pleasant surprise! I wasn’t expecting much based upon the outside of the building. However, I had one of the best hotel experiences in my life. The pictures on the website are exactly what it looks like on the inside. I have stayed at luxury hotels all over the world and this hotel has to be one the cleanest I have ever stayed in! My room was spotless. No nasty dust in the bathroom exhaust fan, fluffy towels, spotless carpeting, even the lamp shades were clean. The staff is honestly amazing. Friendly and very helpful. The free breakfast was very nice and varied every day. It was nice to eat off of real plates with flatware and cups. I will defiantly be calling the Phoenix Inn “home” the next time I’m in Albany. "

"Wonderful! We’ve stayed before and will stay again! Enjoyed the live music in the lounge."