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"Fantastic room, really helpful staff and great location "

"Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late"

"We were in Bilbao for just a couple of nights and happened to stay here for one of those nights. It was such a cute hotel! Great/friendly staff and very nice, up to date rooms. Great location too!"

"Clean room and nice balcony."

"Everything was perfect except the AC got shut down at night making it hot and unable to sleep. On informing the staff they told they would take care of it. However, the next day it was naturally cold, and we did not have to use the AC"

"Lovely hotel, great amenities."

"This property was very nice. Nice area close to the subway system to get anyone in the city only thing which is not a bad thing, there is no staff available physically but if you call the number they pick up and help you with whatever they can. Only stating this because I know there’s people that prefer to have staff at hand as for me it was great."

"Excellent hotel, with very friendly staff - especially the lady who served me dinner my first night. I forget her name. The hotel was a bit hard to find at first, but once I got there I realised there's a metro stop just a 2 min walk away. It's only one stop from the old town then. Highly recommend this place."

"Like the new morden renovation style. Very clean. Not many restaurants choice around. Stayed 2 nights easy to access highway "