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"Thé staff were very helpful and friendly."

"Lovely upgrade to a Privilege room, plus card and chocolates for our anniversary, which was a lovely touch. Great location in the centre of town, but not noisy. The building is a grand old lady, so does have some quirks, but overall we loved our stay here and would definitely stay again when visiting Bristol "

"Large room. Nice bedding. "

"We only stopped for one night but found the hotel to be excellent. Staff were very friendly and professional giving all the information we needed. Room was very clean with a very large comfortable bed and had everything we needed. Having read previous reviews, that said there was no bacon at breakfast, I was pleasantly surprised when there was plenty. My only regret was I never got to try the fresh made waffles - I was too full😢 "

"We had a wonderful stay. "

"It was very good and friendly "

"Stayed there with family, really nice staff and facilities. The breakfast options were good too. I will definitely consider this hotel if I was ever to come back to Bristol. "

"Great people and comfortable "

"We are very fortunate to have found this hotel in Bath England. From the moment we arrived until the minute we left the hotel staff, services, cleanliness and spa kept us smiling. I highly recommend this hotel for couples looking to find the perfect hotel in Bath. We stayed in the executive room and had plenty of space for our suitcases + lots of closet and storage space. The only negative I found with the room it has a bathtub that you must step into that is a couple feet off the ground. I would not recommend this room if you are not comfortable stepping in and out of a high tub in a tight space. Hotel customers get access included with their stay to the mineral bath spa every morning for a couple hours in every evening from 7:00 to 9:00 p.m. I highly recommend anybody staying at this hotel take advantage of the beautiful spa each day. We did not order any food but visited the bar one night and got exceptional service from the bartender. The hotel is centrally located and only a 5 to 10 minute walk from the train station. We would definitely stay here again should we choose to return to Bath. "