6/10 مقبول
Jennifer، Holmdel
٢٦ أبريل ٢٠٢٦
عناصر نالت الإعجاب: النظافة وحالة المنشأة ومرافقها
The location is gorgeous. So close to Philly, Historic Smithville and Atlantic City. No issue with “things to do” on property or near by. It only gets three stars as I expected a much higher level of customer experience. The hotel was busy! Soccer teams, private parties, golf groups, tourists etc. The room wasn’t ready at check in. There was only one bar tender in packed bar who was also serving the tavern. Worst martini, ever. It was served with crushed ice in it? Room service went to voice mail - tried for thirty minutes and gave up. Called front desk and the Staff manager took our order by text and we had to walk to the front desk to get our order. Hand sanitizer & wipes were empty in the gym. Dark and ambiguous walk back to the hotel from the far self-serve parking lot. 1/2 finished Bar drinks from the night before were still in the ladies bathroom (in the lobby) the next morning. There is a big sign posted “Quiet Hours 10pm - 6am” which was a farce. The two rooms next to us had multiple people visiting and were disturbingly loud which went on well past midnight. The good parts are that the Bed and the linen was exquisite. Good space in the bathroom. The buffet breakfast was nice. Omelette station was excellent as were the amount of healthy food choices.
Jennifer
أقام ليلة واحدة (1) في شهر أبريل عام 2026