"I’ve never written a bad review, but this hotel was very very disappointing. After a long day of travel (due to a connecting flight issues) we got to the hotel around 10pm, only to be told they were unable to check us in due to them not knowing if they would have a room for us or not as they had overbooked the hotel. When I asked how this is possible as we had a reservation that had been paid for months earlier, we were told “yeah well so do all these people waiting in the lobby” “we can wait if...
"I’ve never written a bad review, but this hotel was very very disappointing. After a long day of travel (due to a connecting flight issues) we got to the hotel around 10pm, only to be told they were unable to check us in due to them not knowing if they would have a room for us or not as they had overbooked the hotel. When I asked how this is possible as we had a reservation that had been paid for months earlier, we were told “yeah well so do all these people waiting in the lobby” “we can wait if...
JEANNINE