6/10 Okay
Donald
Traveled with family
10 Jum. II, 2024
Liked: Cleanliness
Disliked: Amenities
The apartment is in a great location! The pictures look great, but the apartment itself is a little run down comparing to the pictures. We had a problem with the transportation offered.
We were offered transportation from the airport to the hotel. Before accepting, we mentioned that we had 4 large suitcases, and we were received the following message: “My driver has a station wagon that can fit up to 6 large suitcases.”
When we saw the car (not a wagon as promised), we knew it wouldn’t fit. My wife said that we were going to get another car, he affirmed he would make it fit, and we had an obligation with him. We totally disagreed because we had an obligation with a wagon driver. He didn’t have a sharp English, so we decided to not argue. The driver complained several times about the luggage which is definitely not his business. Then, when he dropped us off, he mandated to receive 10 Euros for the baggage. We told him it was agreed with you about the luggage, car size and payment of 45 Euros. Then, we brought up the situation to the apartment owner, and the driver said we had more luggage which was untrue (he counted my daughter and wife’s handbags as a luggage). The owner said she would get back to us, and never heard from her.
When we left the apartment, we got a wagon to the cruise port which fits everything.
We are mentioned it because the situation made us really uncomfortable. We don’t appreciate dishonest and incorrect people!
Donald
Stayed 3 nights in May 2024