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The ONE Hotel Astana

4.0 star property
Hotel in Astana with a full-service spa and a health club

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Photo gallery for The ONE Hotel Astana

Daily full breakfast (KZT 5000 per person)
Creator video
Lobby
View from room
Suite | Free minibar, in-room safe, desk, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Free minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Sofa bed - twin
Private bathroom
Shower/tub combination
Hair dryer
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, desk, iron/ironing board

Presidential Suite

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 210 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Single Room

Standard Single Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Qadyrghali Zhalayyri Street 8, Astana, 010000

What's nearby

  • Bayterek Tower - 2 min drive - 2.3 km
  • Kazakhstan Central Concert Hall - 3 min drive - 2.7 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.1 km
  • Khan Shatyr - 4 min drive - 3.9 km
  • Astana Arena - 7 min drive - 6.1 km

Getting around

  • Astana Railway Station - 22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Додо Пицца - ‬3 min drive
  • ‪Line Brew - ‬5 min walk
  • ‪Segafredo Zanetti Espresso - ‬3 min drive
  • ‪Минкофф - ‬3 min drive

About this property

The ONE Hotel Astana

Upscale hotel located in Almaty District
A terrace, a garden, and a playground are just a few of the amenities provided at The ONE Hotel Astana. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Smoke-free premises, a front-desk safe, and an elevator
Room features
All guestrooms at The ONE Hotel Astana boast comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with digital channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Russian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 6000 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

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Frequently asked questions

Is The ONE Hotel Astana pet-friendly?

No, pets are not allowed at this property.

How much is parking at The ONE Hotel Astana?

Self parking is free at this property.

What time is check-in at The ONE Hotel Astana?

Check-in start time: 2 PM; Check-in end time: 1:30 PM.

What time is check-out at The ONE Hotel Astana?

Check-out is at noon.

Does The ONE Hotel Astana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 4000.00 per vehicle applies.

Where is The ONE Hotel Astana located?

Located in Almaty District, this spa hotel is within 1 mi (2 km) of House of Ministries, Supreme Court of the Republic of Kazakhstan, and Schoolchildren's Palace. Presidential Palace and Otan Korgaushylar Monument are also within 2 mi (3 km).

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The ONE Hotel Astana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Stayed 1 night in Apr 2025

10/10

Stayed 5 nights in Jan 2025

8/10

Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Stayed 1 night in Apr 2022

10/10

Stayed 2 nights in Jun 2021