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Oasis Inn

2.5 star property
Hotel in Astana with free breakfast and a 24-hour front desk

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Photo gallery for Oasis Inn

Premium bedding, down comforters, in-room safe, rollaway beds
TV
Exterior
Lobby
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

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About the neighborhood

Map
Momushuly, 12A, Nur-Sultan, TSE, 010000

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 2 min drive - 2.0 km
  • Hazret Sultan Mosque - 2 min drive - 2.3 km
  • Bayterek Tower - 5 min drive - 4.6 km
  • Kazakhstan Central Concert Hall - 5 min drive - 5.0 km
  • Astana Arena - 10 min drive - 8.4 km

Getting around

  • Astana Railway Station - 28 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 35 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Додо Пицца - ‬15 min walk
  • ‪Astana Skate Cafe - ‬2 min drive
  • ‪Туран - ‬6 min walk
  • ‪Prime Grill Astana - ‬17 min walk

About this property

Oasis Inn

Hotel located in Almaty District
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar at Oasis Inn. The on-site restaurant, 35, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
Additional perks include:
  • Train station pick-up service, express check-out, and express check-in
  • An elevator, a 24-hour front desk, and concierge services
  • Coffee/tea in the lobby, smoke-free premises, and laundry services
Room features
All 57 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • TVs with premium channels
  • Separate sitting areas, refrigerators, and heating

Languages

English, German, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 35

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 3000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oasis Astana
Oasis Inn Astana
Oasis Inn Hotel
Oasis Inn Nur-Sultan
Oasis Inn Hotel Nur-Sultan

Frequently asked questions

What time is check-in at Oasis Inn?

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM. A fee applies for early check-in (subject to availability).

Where is Oasis Inn located?

Located in Almaty District, this hotel is within 1 mi (2 km) of Schoolchildren's Palace and Hazret Sultan Mosque. The US Embassy and the Consulate in Kazakhstan and Palace of Independence are also within 2 mi (3 km).

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Oasis Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10

Good location, but was a bit disappointed with the service (the fridge was not working, WI-FI was not working, they never rough me a new piece of soap and the breakfast looked like it was there for days.... pretty disgusting) The stuff tried to be as helpful as they could though.
This review was submitted before 2018 and has not been verified.

10/10

This is the second time we stay at this hotel and both times we have been very pleased. A note on transportation: Watch out for guys at the airport trying to sell Taxi service. They will want as much as $60 to take you to the hotel. If you call the hotel when you get there or before hand, then you can get shuttle service for about $17 (3000 Tenge). If you just want to use a cab: Right outside the airport are taxis that are labeled as such. Stay with those. Right as you walk out of baggage claim a lot of people will offer taxi service and lie that they are official taxis. Then, when you get to the car it turns out its not a cab but a private vehicle. The real taxi drivers wait outside with their cars.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

가격대비 만족합니다. 다만 첫날 조식을 개인접시에 1인분으로 담아 나오는 것에 황당했구요(숙박객이 적어서 그랬는지...), 샤워부스의 배수가 잘 안되는 것도 조금은 당황스러웠습니다
This review was submitted before 2018 and has not been verified.

6/10

I booked a budget single room at a good 'Astana' price, and the room met expectations - fridge not working, no tea making facilities, one pillow, heating on high. The room was very clean and the desk with powerpoint next to it very acceptable. Linen of good quality and clean. Bathroom accessories appropriate. The staff are very helpful and obliging. They will meet you at the airport and do the shuttle back again (at 2 different prices). The breakfast was better than would be expected at a budget hotel.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

Great hotel and very helpful and nice staff. Room was a good sized and there is no noise from the street. Location is good, only few minutes to the Baiterek tower/business centre by bus.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

OK. Ej betalning m. kort, endast kontant. Kaffekokare trasig i rest.
This review was submitted before 2018 and has not been verified.

8/10

Неплохое расположение. Уютные чистые номера. Вежливый персонал.
This review was submitted before 2018 and has not been verified.

10/10

This is a great tourist class hotel. I stayed in another hotel in Astana earlier on my trip that had more "stars" but the Oasis was much better in terms of quality, cleanliness, and comfort. The only knock on it is that it is a bit away from the attractions and business venues, but if you don't mind taking a taxi it's a great option for business travelers.
This review was submitted before 2018 and has not been verified.

2/10

Very poor experience. Bedroom is very small. Beds are hard as if sleeping on the floor. No toilet paper ! No safe No mini bar (althoutgh the staff was asking if I took something from the mini-bar ; which would have been difficult considering it was empty) ! No remote control for the ventilation system. Have been waken up by the staff at 7 AM to ask me to give back the iron that I was borrowing at 1 AM !! No cleaning during the week-end. No hot water for a while. Breakfast is disgusting. Coffee : instant powder to mix by yourself. Awful service. No way to return there !
This review was submitted before 2018 and has not been verified.

8/10

I stayed at the Oasis for two nights on business. The rooms are large and rambling, but dark and reminiscent of that unique style that Soviet architecture contributed to ... concrete! However, the enthusiasm and dedication of the staff more than make up for style. Two staff even accompanied me to the nearby mini-market to help negotiate purchases in Russian. Great experience overall!