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"Very professional and quick check-in. Close to anything you need to eat, and transportation."

"Almost a perfect stay! I’d say everything is good, the parking, room condition, cleaniness is fine. Location is wonderful, 3 minutes walk to Sakura Machi, where my kids spent nearly whole day to play around. However, the breakfast can be improved, first thing the seat vacant is not enough, got crowded when i started my breakfast at around 8:30, and food choice could be more. Other than that I strongly recommend!!"

"Simple and High cost performance !"

"Easy access, near the Sakura shopping mall, many unique small shops around the hotel ! "

"Unique style, very clean and modern. Friendly staff. Very cool terrace area in lobby"

"Fantastic stay at hotel kamenoi with the panoramic view of the mount aso greeting us every morning and star gazing at night. My kids absolutely love the huge grass patch and the myriad of toys, sports equipment like baseball, curve ball and soccer balls to keep them occupied. The outdoor onsen is a must try. Definitely recommend this hotel to fellow travellers"

"We love staying at this hotel, looking forward to coming back. Every staffs service is better than lots of other 5star hotels. There’s only small issues was on the second day’s cleaning, the cleaner forgot to clean the wash basin, didn’t remove dirty tissue from the bedside bends. Must be running out of time to complete "

"Paid parking. Convenient walking location to numerous shops and restaurants. Also free ramen, popsicles, probiotic drink. "

"Lovely property, clean neat spacious and the best staff"