Holiday Park Resorts in Ashigarashimo District

"Outstanding. Our stay at the Hyatt was the best, staff went out of their way to help us with absolutely everything and make our stay special. The shuttle service was great and so helpful for us to fit in doing as much as possible. The room was perfect, we chose “Mountain View” and it was a great choice. The Uzumi spa was very clean and had everything we needed to relax and wind down. Kids were happy and enjoyed the games and books available in the drawing room. I highly recommend this hotel. "

"It is the place to be if you want in enjoy the Japanese culture and cuisine. The staff were incredibly courteous, helpful and assertive. They go the extra mile to make sure thier guests are happy and comfortable. I have been to excellent hotels around the world but this hotel exceeded my expectations. Wonderful place to be."

"Greatly Located near the GORA station. Food is nice. Very clean and decent. Staff is very friendly and helpful"

"This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains. "

"Have a good stay"

"The room was clean and comfortable. The staff were very polite and I will come back next time."

"Absolutely great hotel and amazing onsen."

"Everything was flawless including the staff who all were multi lingual "

"The Hotel grounds are beautiful. The staff were incredible. I booked this to celebrate getting engaged earlier that day. The staff was very kind and just as happy as we were. I am very confused by the negative reviews. This hotel was incredible. We did the set course dinner and it was great. Many unique foods we never would have tried. The breakfast buffet was great. I would recommend staying 2 nights here to fully enjoy the amenities. 10/10 if we come back go Hakone we will stay here again."