"We checked in, saw our room, and checked out. It was a shared bathroom. I didn’t realize this when booking. When I messaged them the morning after booking, they were not helpful. I didn’t pay for insurance so that’s on me. We decided to try the hotel anyway instead of losing our money. Upon arriving and seeing the condition of the rooms and shared facilities, we decided to lose our money and find another hotel. The shower room was the worst smelling room I’ve ever encountered. The mattresses...

"Goed hotel kort bij Heatrow airport. Deftige familiekamer, prima. Ontbijt was goed."

"Room was very small and quite dirty, sheets didn’t look that clean. Shower didn’t work very well. For an emergency stay it’s fine but otherwise I’d suggest looking elsewhere. It’s a pub rather than a hotel and parking is a bit dodgy. Wouldn’t stay there again"

"Seemed clean enough but was a bit of a dive. Noisy with fire doors banging. Parking to check in was difficult until got access to the parking thru the barrier, probably limited parking if you arrive late."

"Room was nice and clean, but very very hot, might’ve considered leaving the windows open to ‘air’ the room a little TV ok but tucked up in the corner of the room, maybe an angled TV bracket rather than a flush wall mounted one. Very basic Kettle and very small, needed to be boiled twice to make 2 decent cups of tea Something to possibly consider, get slightly better tea/coffee making facilities and other bits & bobs in the room (table lamps etc) would’ve made what was a nice stay a more...

"Clean room comfortable great breakfast included close to transportation and restaurants pubs"

"This hotel is not as advertised or as described - be warned "

"Pretty good."