"I didn’t like that the room walkways between the elevator and the room were outside"

"Good"

"Easy to access, great environment"

"Everything a traveller might need, restaurant, onsen, luggage store, laundry, etc. Excellent hotel, fantastic location, adjacent to the national botanical gardens. Super helpful and friendly staff."

"My husband and I enjoyed our 8 day stay. Staff was helpful. Amenities in the room and at the property was great!"

"The hotel's common areas are nice and clean, and the convenience store is well stocked. The front desk staff were hit or miss. The women were friendly, but the men were not. They did not have a good level of English, so we had to use Google Translate all the time to communicate. The bedroom is extremely small, as is the bed. The amenities are good, but the TV only has one English-language channel. The room was very dusty. We found an exposed electrical outlet and a damaged emergency light....

"Look, the room is extremely small, it's only as wide as a queen sized bed so maybe 7 feet wide and maybe 10 feet long. But you get what you pay for. The good things about it is that they provide you with all the things you may need while on vacation (shampoo, conditioner, soap, toothbrush, toothpaste, combs, etc) and provide slippers and a yukata for going to the public onsen. I enjoyed the public onsen when it wasn't too busy and I was only in there with 1 or 2 other people. I wish they had...

"staff was very helpful, friendly and polite. However there are places when you can see dark stains around the shower head or around the sink. And on the mandatory room clean day I am surprised to know that they only changed the bed sheet and did not vacuum the floor."