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"When you check-in to this comfortable little hotel with an Italian flair, the lovely and endlessly helpful Bianca will be waiting for you. Let me just say it straight out - she is GREAT! Very welcoming and no problem is too difficult for her. She gets everything set-up quickly, is full of information that she is ready and eager to share to make your stay more pleasant, and she solves any issue one might have with efficiency and a smile. My wife and I happened to arrive with a potentially huge problem, and Bianca fixed it in literally 5 minutes. We are so grateful to her. Additionally, her colleague, a young man also working Reception, seemed like a friendly person, too, who was eager to help. We didn’t get to interact with him too much, but when we did, he was very accommodating, as well. So upon arrival, before we even saw the room, we were already satisfied and happy. The room was comfortable with a stove and refrigerator, which we didn’t expect, the bathroom was big enough, and there was even a little balcony (we didn’t use it, though - too cold outside). So we were pleased and do recommend this hotel. Bon voyage!"

"Nice hotel in the city center. Stayed 1 night after a trip on the Glacier Express. Chur is a small beautiful town."

"Great location with spectacular views of the Matterhorn. Great fun places to eat and drink within walking distance"

"Great location great breakfast great staff"

"It’s nestled away in the beautiful Swiss alps. Walking distance from the train station. Food was great and service superb. The only mild annoyance is after staying four days the charged me 2 Chf for additional pods of coffee. "

"I could not have been more pleased with the personalized attention and excellence of the staff at the Tschuggen Grand Hotel. Everyone was friendly, professional and very helpful in every way. The service was impeccable. The pool/spa is incredible and worth the stay itself. I hope to return again."

"Really friendly staff and wonderful private room and tasty food."