"Fire alarm evacuation at 1 in the morning. Walk down 7 flights of stairs. No emergency crews ever show up. 30 minutes later everybody goes back in. Staff offers no apologies or explanations. Security trying to stop people from using the elevator to go back to their room. Bed is firm and pillows are useless. Everything was nice and clean though so that’s good"

"Check-in with Rose was easy and pleasant. The room A/C worked perfectly. The bed was comfortable. The television had many channels from which to choose. It was quiet, yet close to many Ft. Smith restaurants. Recommended."

"Our stay was good. This was 2nd time there for us but the AC was not working when we checked in but maintenance was able to fix it. "

"Rooms were clean. Restaurants on site"

"The hotel was pleasant and clean. The staff were welcoming. Our room was very clean. Would stay here again when in the area,"