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"Very comfortable, clean and well located."

"Lovely hotel. Clean, classic, perfect location to walk to bars/restaurant. Staff very kind and professional. "

"No one there to check me in. The man behind the bar spoke no English and couldn’t be bothered to help. He said 1:30, I came back at 1:30 and he waved me off saying something in Spanish, then he watched tv while I waited. I tried using google translate to ask when someone could check me in, but he couldn’t be bothered to help. Finally around 2:00 he was joined by a lady in a white smock, I showed her the google translate and she checked me in and took me to my room. The room was cold, window open, heater was not working, towels were like sandpaper. I had to leave the key outside the front door to the building since the place was all locked up and I needed the key to get out. Very lax management, bad experience overall "

"A slightly odd place. It’s not like a standard hotel. Each “room” consists of a garage with a typical hotel room above it, you drive round and into your private garage, close the electric door and go up a private stairs to a small landing outside your room, there is a door into the overall building but this is for staff only. Guests always come and go via their garage. The hotel doesn’t provide any food or drink options but within a few minutes walk is a 24/7 motorway service station with a very nice cafe servicing good quality and value food. There is also a small shop attached. It was a very convenient and secure parking for our motorbikes and overall a pleasant stopover. "

"Good value hotel for our overnight stay. Room was spacious, beds comfortable. Didn't have breakfast. Bedroom lacked a wastebin and hairdryer is a bit old school. Bag storage available, 20 minute walk to ghe station. McDonald's are across the road if you're desperate :) "

"Check in by machine "

"Staff was wonderful and very helpful."

"It was a great theme in lieu with the Knights Templar castle "

"Great place to stay in ponferrada. "