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"We spent 5 days at Riva . The staff were very friendly and helpful. The hotel if very easily accessible from the train station. If we were ever in Helensburgh again we would certainly stay Thanks to all the staff for their kindness"

"We had a lovely stay to celebrate my husband’s 60th birthday. Despite some negative comments I reserved the hotel and was not disappointed. Perfect stay in Loch Lomond suite number 4 with splendid uninterrupted views over the loch. Staff were excellent, nothing was too much trouble. We highly recommend this hotel."

"Comfy beds. Helpful staff"

"Extremely helpful and friendly staff. Great breakfast. Very welcoming of dogs. Lovely location on the loch. Bathrooms need modernisation, but cleaned and fresh towels daily. Would most definitely stay again."

"Lovely hotel with easy parking, great food (try the tart for dessert!), beautiful views in the lounge and restuaraunt, and a delightful pool and spa area. Note that you do need reservations for the outdoor hot tub (we were late arrivals and early departure, and did not check on the process for that). Would happily return and hopefully spend more than one night next time."

"Lovely place to stay. Staff are very helpful. "

"The staff made us feel right at home! We loved how we could shop, dine and hike without ever getting in our car. We felt like we had found our own undiscovered tiny slice of heaven!"

"The hotel was class , looked dated , which i like , but the rooms were like wow , wouldn't expect going into a hotel which on the outside , and in the halls were like walking into the late 19th century the i went into a room a basic btw , and a beautiful mural of david bowie and just transformed it into modern, was such a wow factor , the staff were like family , we went to the pub about 3 mile away , and the boss was there , talking away as if we were family, ive never felt so like home but while away , i only came on here to book again and noticed it asked for a review, honestly , if you want the marriot or the hilton , (which lets be honest all loom the same) the you wont be happy , but if you want to walk into history and get to your room with a view , and the room transports you back , then this is it, i honestly loved this place that much i phoned up rough and asked for an extra night , the town is so welcoming , the taxi driver was class , the kebab shop was class , everyone was happy , and trust me i tried to annoy people , they just go with it , an amazing place and an amazing bunch of people xxx"

"The hotel was excellent and set in a stunning location! The services were great, there is plenty to do and see. The staff were exceptional in all aspects and made our stay even better. We really enjoyed the food and drink and found it to be of a high standard. Overall our stay here was great and would happily come back. I highly recommend a visit!"