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"This is a beautiful hotel with excellent staff. Amazing breakfast and dinner were included with our stay. Convenient to main shopping and dining street and bus station. Only issue was lack of AC or even ceiling fans (they did provide a Dyson airblade which sort of helped) for climate control. The balcony slider provided some relief from the heat, but not enough for anyone sleeping in interior room of family suite."

"Best place in town. "

"Charming hotel and staff. Even The taxi they arranged was great"

"Wonderful last minute visit. We could have stayed a few more nights. The Wellness Spa was such a nice amenity, especially after hiking. The center of town is a nice walk away, but there is a free municipal bus. And the hotel has a free shuttle, which was great when we wanted to go to the Monte Bianco Skyway. The staff was incredibly gracious and hospitable. Breakfast was nice as well (would love to have orange juice as an option - just melon and pineapple). "

"Every detail of this hotel from the herringbone cloth slippers to the Santa Maria Novella products in the bathroom have been thoughtfully considered in a way some 5 stars miss. All this and an amazing team at Reception and the Restaurant. "

"Perfect location, soothing comfortable atmosphere "

"Staff was super helpful with recommendations "

"The rooms are beautifully decorated and very clean as are all of the public areas. Very attentive and polite staff throughout our stay in all areas of the hotel. Breakfast was extensive with extras available from the kitchen. We ate in the restaurant one evening and the food was fabulous. The bar very comfortable and welcoming. We used the spa and again it was clean and an experience to enjoy. Absolutely recommend a stay here."

"Great local vibe hotel with super nice staff. Fantastic location for the tram and pedestrian street. Definitely worth checking out. "