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Terminal Neige - Totem

3.0 star property
Slopeside fun with full-service spa and restaurant

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Photo gallery for Terminal Neige - Totem

Outdoor spa tub
Flat-screen TV
Couples treatment rooms, sauna, hot tub, body treatments, body wraps
2 bedrooms, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; Regional cuisine
Terminal Neige - Totem is a haven for skiers and snowboarders with ski-in/ski-out access to Aup de Veran Ski Lift. Unwind by the fireplace in the lobby, indulge in a massage at the spa, or enjoy regional cuisine at Friendly Kitchen. Other amenities include a gym, steam room, conference space and outdoor furniture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Spa

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
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Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite

2 bedrooms, premium bedding, in-room safe, desk

Family Suite

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed (Mountain)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Mountain)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

2 bedrooms, premium bedding, in-room safe, desk

Suite

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Shower/tub combination
  • 50 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Club Room

2 bedrooms, premium bedding, in-room safe, desk

Club Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft

2 bedrooms, premium bedding, in-room safe, desk

Loft

Highlights

Separate dining area
Fireplace
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 149 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Junior Suite

2 bedrooms, premium bedding, in-room safe, desk

Junior Suite

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Forum)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Forum)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, Balcony

2 bedrooms, premium bedding, in-room safe, desk

Club Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Flaine, Terminal Neige - Totem is in the city center and in the mountains. Grandes Platières Ski Lift and Aup de Veran Ski Lift are worth checking out if an activity is on the agenda. Samoens Ski Resort is another place to visit that comes recommended. Enjoy the area's slopes with cross-country skiing and ski runs, and don't miss out on the sledding and ice skating.
Visit our Flaine travel guideOpens in a new window
Map
Flaine Forum, Araches-la-Frasse, Haute-Savoie, 74300

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Aup de Veran Ski Lift - 5 min walk - 0.4 km
  • Golf Flaine Les Carroz - 2 min drive - 2.1 km
  • Grand Massif Express Gondola - 40 min drive - 34.8 km
  • Samoens Ski Resort - 52 min drive - 41.2 km

Getting around

  • Magland Station - 31 min drive
  • Geneva International Airport (GVA) - 86 min drive

Restaurants

  • ‪La Pente à Jules - ‬11 min walk
  • ‪Le Blanchot - ‬10 min drive
  • ‪Chalet des Molliets - ‬10 min drive
  • ‪le chalet d'Clair - ‬33 min drive
  • ‪Le Bissac - ‬10 min walk

About this property

Terminal Neige - Totem

Hotel near Grandes Platières Ski Lift
Located close to Aup de Veran Ski Lift, Terminal Neige - Totem provides a terrace, a fireplace in the lobby, and a bar. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a body scrub, a facial, or a body wrap at the onsite spa. The on-site Regional cuisine restaurant, Friendly Kitchen, offers breakfast, lunch, dinner, light fare, and kids' meals. Enjoy the gym, as well as activities like snowboarding. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Other perks include:
  • Buffet breakfast (surcharge), luggage storage, and an elevator
  • A banquet hall, 1 meeting room, and a TV in the lobby
  • Outdoor furniture, a 24-hour front desk, and massage treatment rooms
Room features
All 96 rooms feature comforts such as premium bedding, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Friendly Kitchen

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1960
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 19 2025 to December 11 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terminal Neige Totem Hotel Araches-la-Frasse
Terminal Neige Totem Hotel
Terminal Neige Totem Araches-la-Frasse
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Frequently asked questions

Is Terminal Neige - Totem pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Terminal Neige - Totem?

This hotel doesn't offer parking.

What time is check-in at Terminal Neige - Totem?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Terminal Neige - Totem?

Check-out is at noon.

Where is Terminal Neige - Totem located?

Located in the mountains, this ski-in/ski-out hotel in Flaine is within a 10-minute walk of Grandes Platières Ski Lift and Aup de Veran Ski Lift and close to winter sports such as cross-country skiing and snowshoeing. Samoens Ski Resort is 28.9 mi (46.5 km) away.

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Reviews

Terminal Neige - Totem Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

8.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 83 out of 126 reviews
Rating 8 - Good. 34 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 1 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totem Hotel Flaine

The hotel was excellent, fantastic location and great facilities. We would definitely go again.
Stayed 4 nights in Feb 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and everything on your doorstep. Would stay again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super helpful and location so convenient for ski lift & town centre
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fancy hotel, very well trained staff and speedy service
Stayed 4 nights in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toujours très agréable d’y séjourner

Hôtel très agréable, équipe au TOP et emplacement 3 étoiles pou l’accès aux piste, bref si votre séjour est centré sur le ski c’est le meilleur, sans parler de leur bar qui est très sympas tous les soirs, bref nous recommandons !
Stayed 3 nights in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend for a nice ski vacation. Would definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Caelia

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly
Stayed 1 night in Mar 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great very close to lifts and food was ok a little repetitive but decent enough
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Modern style ski hotel with great service team - from reception to dining areas - and room quite OK - had a room with balcony - nice with separate WC. Very conveniant with ski rental inhouse and we got great service from Christophe. Good breakfast and decent buffet at the evenings. very close to ski lifts. to be recommened!
Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well
Stayed 4 nights in Feb 2024

8/10 Good

florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour bien agréable. Retour sur Flaine au bout de 15 années, après avoir vécu 12 ans dans cette station.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please. The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!
Stayed 4 nights in Mar 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Totem - Flaine Forum

Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
View from 2nd Floor Double Room
Stayed 4 nights in Jan 2023

10/10 Excellent

Victoria

Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel et équipe au top pour nous !

Superbe hotel au pied des pistes, une équipe très accueillante et compétente aussi bien à hôtel qu'au restaurant bar (Très bon cocktails !) ou au Ski Shop, des chambres spacieuses et confortables et si vous prenez une chambre avec Balcon une vue extraordinaire sur les pistes, l'emplacement aussi est parfait au coeur du "très petit" centre du village avec tous les commerces, ski shops ou restaurants autour à moins de 5mn tout comme les remontées mécaniques, bref pour nous ça a été un sans-faute !
Stayed 3 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Original, chaleureux, bien placé et cuisine delicieuse

Stayed 5 nights in Jan 2023

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Jean-luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redécouverte avec plaisir de cet hôtel avec une nouvelle direction et une équipe qui prête attention aux clients Buffet varié de qualité Position idéale pour démarrer ski aux pieds
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Great location, good vibe.

We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
Stayed 1 night in Dec 2021

8/10 Good

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que du bonheur!

Malgré les restrictions en lice au moment de notre venue, l'hôtel a toujours trouvé les moyens de nous rendre le séjour le plus agréable possible. Nourriture et plats préparés de très bonne qualité. On y reviendra avec plaisir et son emplacement est juste idéal/pistes ou pour déambuler dans la station.
Stayed 2 nights in Jan 2021