"Second time staying here. I book it because of the large rooms, breakfast and convenience and safe area. The first visit there was a few strands of hair in the bathroom. This time, there was hair all throughout the room, the towels had hair, the and the floors were dirty. Upon calling the front desk and asking for housekeeping, was told they left at 3pm and no one was available. Had to tidy the room myself! Upon checkout there was no one at the desk to talk to; was just told by housekeeping that...

"Excellence "

"Very good "

"Check in was smooth, parking was nearby an entrance to the hotel, pool was an awesome bonus, room was clean with comfortable beds that were sound-proof, but breakfast was lacking. The machine for coffee malfunctioned and the staff were not able to keep up with the demands for a Sunday morning breakfast spread. Other than the breakfast problem, it was a great stay! "

"For the price I was expecting better customer service and amenities. "

"The bed linens had dirty spots, the floor was dirty and …. The shower had black mold growing in the lower grout. The hallways were a mess due to remodeling but not an excuse for the room condition. "