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"Property is gorgeous! Clean rooms beautiful view. The restaurant does need better staff, some of our food didn’t match the menu description. "

"Everyone is friendly. "

"Great place to bring the family and couples."

"La ubicación es la mejor, la atención impecable y el ambiente muy acogedor y elegante."

"The hotel is stunning. Great architecture. The restaurant is also very nice. CAUTION - Since it's located in a national reserve, you must be in before 8PM. The forest service will close the gate. I arrived at 8:02PM and the gate was closed. Fortunately one side was open so I went through there. Account for the windy and steep roads. Also, the rain. You will be able to leave until the park open up. After 10PM the front desk closes so you will be dealing with security. Our room faced the volcano which was amazing. The room are spacious and clean. "

"Excellent! "

"Very professional personal . Loved the hotel. Now it's not a fancy hotel or too updated. But it is very clean and everything works. Its not updated because it was the first hotel evee made in Santa Ana, so its historical and the city wants to keep it aa original aa possible. It does have ac. Very safe and secure. Highly recommended. "

"The view was amazing! Lake and windows truly gorgeous. Cool shower, TV with Netflix, interesting capsule rooms. I’d say the private pool is tiny and not really worth it. The property was so fun to walk around, as it had restaurants, mini golf, playground, fruit trees, trampoline, other pools, etc."

"Excellent service, everything was very good. The girl who attended me, named Noemí, was very attentive. The room had everything it promised, very cozy, everything was easily accessible, and the atmosphere was very pleasant. I highly recommend the cabin—excellent service."