"As a person of color I felt very intimidated by the receptionist today. I went to ask for the mini bar to be refilled and for the AC to be fixed (note, temperature is 29C in Amsterdam today). However, the receptionist looked at me with a frown from the very start of our conversation. There was 0 apology or even any hint of “oh that’s too bad” about our AC being dysfunctional. I felt too scared to even finish my sentences, and we were dismissed abruptly after asking her for these 2 things....
"As a person of color I felt very intimidated by the receptionist today. I went to ask for the mini bar to be refilled and for the AC to be fixed (note, temperature is 29C in Amsterdam today). However, the receptionist looked at me with a frown from the very start of our conversation. There was 0 apology or even any hint of “oh that’s too bad” about our AC being dysfunctional. I felt too scared to even finish my sentences, and we were dismissed abruptly after asking her for these 2 things....
Li Qing