Find hotels near Amstel House, New Castle from SAR 298

"Everything was nice but when I tried to get late checkout I was left pending. No communication which would have been nice. "

"Stay was good and mostly quiet. In the morning, there was garbage in the elevator -- chicken bones, papers. "

"The only good thing about this property was the staff and parking. If you plan on staying more than 1 night I suggest you find a different place. The best felt like laying on a cardboard box. The dressers were falling apart the air conditioning didn’t work. I went to take a shower and I had a few guest (ants) showering with me. Graffiti was on the walls and bathroom mirror. Room smelt stale and to top it off they gave me the wrong room number so I was trying to enter someone else’s room."

"Stains on carpet multiple spots. Dirty room. Horrible restaurant. Front staff seemed always inconvenienced I asked a question "

"Breakfast was good rooms where nice and clean. Staff was friendly and helpful."

"Great !"

"Raj was very helpful when I was looking for a fork at 11 pm. Refrigerator in the room was not working although it was plugged in. "

"Great breakfast options "

"Parking lot was spacious. My room wasn’t ready until 4pm when I specified I’d be there by 3pm. Even by 4pm, the housekeeper wasn’t finished cleaning the room and needed to come back while I unpacked. The side door of the hotel was broken and I felt uncomfortable knowing anyone could walk through the door at any given time. Breakfast was mid, there weren’t very many options left at 8:30 when I arrived (sign says breakfast until 9:30). Lastly, I didn’t like being asked when I planned to leave. If check out is at 11am, I’ll be out by 11am. It comes off as rude and rushed when the room wasn’t ready when I got to the hotel, yet the company wants to know when I’m leaving. I will not be back"