"Staff were great. The valley had no water due to the drought. The staff took it in their stride. They were honest about the situation, provided bottled water and kept guests up to date with the situation which was resolved by the next morning.
The room was clean, however the paintwork could do with being refreshed. Tea / coffee stains on the wall by the kettle. The bathroom taps were loose (we tightened them) and the toilet bowl could've used a good scrub below the waterline. However, the shower was big with room to move and there was plenty of hot water once the water issue had been resolved.
The lunch / evening menu is very limited. Breakfast was included and very good, there were more options on this menu than the other!
We did however, enjoy our stay and will stay here again when we next go to the lakes."