Search Residences in Alton

"We had a lovely stay in a balcony room overlooking the fabulous harbour. We had everything we needed including robes, slippers and a really comfy bed. The cleaning staff were lovely and always had a warm smile and said hello. Unfortunately the staff on reception seemed to keep their heads down or talk amongst themselves as we went in and out of the hotel. Also, we went to sit outside to have a drink and soak up the sun for an hour and the bar staff in The Jetty informed us that they don't serve outside and that we'd have to order inside and take it with us. Very odd for a 5* hotel...? Other than that we had a fabulous time and would definitely recommend to others."

"Good location for cruise"

"Great staff! Very friendly!"

"good service at reasonable price. breakfast was good only slight complaint was an uncomfortable bed "

"Stayed one night before a cruise. Room and bed very comfortable. Breakfast was nice. Hotel clean and attractive. We would happily stay here again."

"Everything is excellent and the interior design is excellent."

"Very convenient located in the town centre. I can walk to Guildford Castle and all the bars/pubs/restaurants. The spa is small but it’s not too crowded as there’s a booking system by hour. Been in March and April and the rooms are a little bit cold but u can always ask for a radiator. The staff are really profesional and nice. Breakfast has a really good selection so , all in all really good experience "

"Staff was friendly and always ready to help Outstanding hotel will definitely stay there again "

"Excellent location room was very spacious "