"The staff wasn’t nice "

"Needs more vegan options at restaurants "

"The Club Lounge was lovely. I'm glad I booked a club level room. It was bright and clean and the people working there were friendly and accommodating. Good buffet breakfast and dinner each day."

"We spent 3 nights at the hotel and were super pleased with the service and quality of the room. "

"A wonderful hotel. Great location for Universal with convenient water taxi. Able to check in early to make use of unlimited express pass. Shampoo / conditioner / hairdryer in room all great. Comfortable bed. "

"No use áreas adicionales a la habitación "

"We had an excellent stay and the staff was wonderful. "

"Great feel to the place, all the amenities you would expect. Love music in the evenings, great place "