"The room had a bad smell so we called the front desk and they sent house keeping. They sprayed an air freshener and put a noisy air purifier that we had to listen to all night. The smell did not go away. The hotel did not appear busy so I am sure they could have moved us to a different room but did not."

"The check in process was not clear at all. The lobby area has an area specifically labeled "lockboxes" which is what the instructions state. We called for help and the customer service person said they would call us back, they never did, we would still be waiting there. Luckily, an employee from a different hotel that was busy helping other people was able to help us about 20 minutes later. He guided us to the correct area. It is a safe in a wall behind the front desk not a lockbox. Who is...

"Interestingly we were put in an area that doesn’t look anything online. Decent price for the room and we did get into a unit with two bathrooms instead of one. Nice kitchen utilities! Lots of windows so not very dark, you can hear everything outside. Parking is in very small parking garage, don’t recommend for large trucks. Nice game room, unsure what the main building was like or breakfast, didn’t go there at all"

"The property is in a good location as far as creature comforts are concerned. It’s surrounded by restaurants and shops. There’s also a nice walking trail nearby."

"Great location with beautiful views. Layout of the room was great, only downside was no desk area, but minor issue. Shower is huge and was awesome. Check-in is a bit wonky, as it's not immediately clear how to lookup your name in the kiosk, and if you leave off anything it won't return your reservation. Called and spoke to a lovely person who helped out, and was solved in a few minutes. Parking was easy to get in and out, and the property is close to all sorts of restaurants and a short walk up...

"Before booking I had reached out to the hotel to see if they allow pets. they confirmed service animals are ok so we booked but once we got there & checked in that was not the case & they told us not a pet friendly hotel and our dog was barking too much etc. Managment was very rude after that point and consta"