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"Helpfulness of staff"

"Nice and comfortable place but outside needs a good clean. Altogether, it was very enjoyable. "

"Great location!"

"The hotel provided a private wifi hub since the central wifi was weak lacking in our room. Very nice."

"Great convenient hotel near to the heart of Genova! Erica, Madu and Jhonny are truly wonderful staff, as they immensely helped me throughout my stay."

"Interesting location in a new area by the cruise port, easily walkable to the old town and surrounding area. Good size room and decent amenities."

"I had a comfortable stay at the Best Western Premier CHC Airport. The property itself was excellent – very clean, well-maintained, and with great facilities. The location was convenient, quiet, and offered easy parking, which I really appreciated. That said, the biggest downside was the staff and service. Unfortunately, the staff were not very friendly or welcoming, which took away from what could have been an excellent overall experience. A warmer, more attentive approach from the team would make a big difference for future guests."

"The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here."

"Nice hotel, fabulous breakfast "