Located close to Zenkov Cathedral and Almaty Opera House, Grand Sapphire provides a playground, a hair salon, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a manicure/pedicure at LUXCOSMED, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
View all photos for Family Room, Mountain View, Executive Level
Family Room, Mountain View, Executive Level
Mountain view
35 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi
View all photos for Deluxe Room, City View, Executive Level
Deluxe Room, City View, Executive Level
City view
32 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed
Free WiFi
View all photos for Penthouse
Penthouse
51 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed
Free WiFi
View all photos for Suite
Suite
46 sq m
Sleeps 4
1 Double Bed and 1 Twin Bed
Free WiFi
Luxury Suite
Sleeps 4
1 Double Bed and 1 Twin Bed
Free WiFi
View all photos for Luxury Penthouse Suite
Luxury Penthouse Suite
Sleeps 4
1 Queen Bed and 1 Twin Sofa Bed
Free WiFi
Standard Double Room
Sleeps 2
1 Queen Bed
Free WiFi
About the neighborhood
Located in Almaty, Grand Sapphire is in the business district. Almaty Opera House and National Museum of Kazakhstan are cultural highlights, or if an activity is on the agenda, check out Shymbulak Ski Resort. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Visit our Almaty travel guide
Dostyk avenue, 32, 32, Almaty, AMY, 050010
What's nearby
28 Panfilov Heroes Memorial Park
5 min walk - 0.5 km
Almaty Opera House
14 min walk - 1.2 km
Panfilov Park
7 min walk - 0.6 km
Zenkov Cathedral
12 min walk - 1.1 km
Almaty Zoo
2 min drive - 2.3 km
Getting around
Almaty Station
12 min drive
Almaly
14 min walk
Almaty (ALA-Almaty Intl.)
30 min drive
Restaurants
Vanilla
13 min walk
Guinness Pub
13 min walk
Fika
13 min walk
Mar'ina Roshcha
9 min walk
Kulikov
12 min walk
About this property
Grand Sapphire
Upscale hotel near Zenkov Cathedral
Located close to Almaty Opera House and Almaty Zoo, Grand Sapphire provides a playground, a hair salon, and dry cleaning/laundry services. Indulge in a body scrub, a facial, and a manicure/pedicure at LUXCOSMED, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
Concierge services, a 24-hour front desk, and luggage storage
1 meeting room, a front-desk safe, and tour/ticket assistance
Room features
All 50 rooms offer comforts such as bathrobes, as well as thoughtful touches like free WiFi and safes.
24-hour roundtrip airport shuttle on request for a surcharge
Train station drop-off shuttle (surcharge)
Food and drink
A bar/lounge
A restaurant
Things to do
Full-service spa
Playground
Steam room
Family friendly
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Meeting room
Full-service spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa treatment rooms
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
More
Free local calls
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: KZT 5000 per vehicle (one-way)
Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Frequently asked questions
Is Grand Sapphire pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Grand Sapphire?
As of 22 Shaʻban 2026, prices found for a 1-night stay for 2 adults at Grand Sapphire on 27 Shaʻban 2026 start from SAR 344, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Grand Sapphire?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Grand Sapphire?
Check-out is at noon.
Does Grand Sapphire provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KZT 5000 per vehicle applies.
Where is Grand Sapphire located?
Located in Medeu District, this spa hotel is within 1 mi (2 km) of Zenkov Cathedral and Almaty Opera House. Almaty Zoo and National Museum of Kazakhstan are also within 2 mi (3 km). Almaly is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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