Find all hotels by Independent in Alkol, WV

"The staff at Embass Suites in Charleston was very friendly and accommodating. There are two areas that could be improved. We went to breakfast at 7:45 and most of the hot items were gone. Also, accessibility to the stairs as an alternative to using the elevator could be improved i.e. where are the stairs located?!? and when we finally were able to find and use the stairs, the exit was onto the street!"

"Stay was fine but I called in advance to make sure there was a 24 hour shuttle for Monday 3/2 at 3:30 am to airport. I was staying at Marriott so I wouldn’t have to drive that early in the morning. Upon checking in, I was told that there was no driver until 5:00 am that day. "

"Very clean, great breakfast, staff is wonderful "

"I only stayed twice but in both room the light fixture was busted and the showers and sinks didn’t drain properly. "

"Horrible place"

"Very clean property..staff very friendly"

"Clean room. Good breakfast "

"Everything about the room & the staff were excellent. Good HVAC, comfortable bed, great shower, everything near & clean. However, I was unable to connect to the WiFi in my room the 3 times I tried. And the breakfast was disappointing--not on par with other Microtels I've stayed at. "

"The staff was very friendly and helpful. The property was well kept and our room was very clean and comfortable."