"Very nice property and nice unit. The only issue was getting in and check out at the property and no instructions inside the unit or help/guide. Checkout process etc. We had like 6:30am checkout and we didn’t know where to drop the keys. There was no Dropbox. The main gates were gated and since we left the keys in the condo, there was no way to get out of the property. We had called a taxi and had to climb out of the property to reach airport on time. No one answered the numbers listed. Also you...
"To be honest, and in my personal opinion, I don’t feel this hotel currently deserves a 5-star rating, especially considering the price. Our stay was unfortunately not a particularly pleasant experience. We had to change rooms because of unpleasant smells, especially on the lower floors. To be fair, the staff were helpful and arranged alternative rooms on higher floors, which I appreciated. The best part of the hotel is undoubtedly the spectacular sea view and peaceful location. However, when it...
"C’est un logement parfait pour la détente et le repos. Tout est fait pour.
Vincenza est une hôte très accueillante.
-La chambre est grande, bien agencée, il y a la Clim, la literie est une bonne literie.
-l’espace petit-déjeuner est EXCELLENT ! Il y a du choix et nous avons manger dans une quantité copieuse. Vicenza nous a fait un jus d’orange frais. Le petit bémol, selon moi, est la machine à café car le chocolat avec du lait était plutôt de l’eau que du lait, et la confiture est limitée en...
"Staff was very unprofessional, ordered 5 drinks at the hotel bar with my family before going out for a dinner reservation, 40 mins later drinks hadn’t arrived and we were going to be late for our reservation. only one drink was made, so i cancelled the order but the staff got upset and started talking back and demanded i pay the €12 for the drink she had made out of the 5 i had asked for. very uncomfortable and unprofessional.
hotel is clean enough though."