"Staff members were not professional, specially resturant staff"

"The rooms were spacious and clean, the food was delicious, the beach was beautiful, and everyone was so friendly and helpful."

"The best hotel and best staff. Best service"

"It’s ok but they charged me extra for Breakfast and the front end told it comes with the room and it’s free but they make me pay 37.00 US dollars for no reason at all and I don’t even eat anything "

"Beautiful property, but service doesn’t match the price Rixos Premium Alamein is a beautiful hotel with spacious rooms, a stunning beach, and plenty of activities for families. The property itself is impressive, and most rooms appear to have sea views. Unfortunately, I can only give it 3 out of 5 stars because the service does not match the premium price. The hotel seems overwhelmed when it’s fully booked. The front desk and concierge staff need better training, as they often seemed unsure...