Find all hotels by Independent in Alcalde, NM

"The hotel has potential, but my stay fell short in several important areas. The room was not as clean as expected—for example, there was hair on the bed, a cracked nightstand, and the window air unit appeared to need a new filter. A few basic hospitality touches I typically rely on were also missing. Customer service felt inconsistent as well. When I checked out, the front desk attendant was counting her register in the back office and, when I asked for assistance, she called out that she was still busy and would come out shortly. Experiences like this made it difficult to fully relax during my stay. With more attention to cleanliness and more attentive guest support, this property could offer a much stronger experience."

"Amazing experience "

"Room was as expected, nothing special, nothing bad. This is the worst Casino I’ve ever been to. Heads up, no smoking, no alcohol on the casino floor, no craps due to staffing post Covid is what one of the dealers told me. Food was also sub par, ordered nachos, Chips were beyond stale, waitress, “ok, I’ll let them know.” No resolution offered after that. Needless to say, I will return the 30th of Neveruary and if anyone asks? Yeah don’t waste a dime there."

"We loved our stay and would stay again "

"GREAT ROOM GREAT VIEW"

"What a beautiful home to stay in. Beautiful views from every window and the luxury of a hot tub to enjoy it in"

"Room was clean, staff was friendly. Breakfast was excellent."

"The continental breakfast was barely anything. Toast, one type of dry mini muffin, one type of fruit, 2dry cereals, "

"Staff was so helpful and room super comfortable slept well."