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Club Sun Heaven - All Inclusive

5.0 star property

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Photo gallery for Club Sun Heaven - All Inclusive

Private beach nearby, sun loungers, beach umbrellas, beach towels
View from room
Lobby
Exterior
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Spa
  • Breakfast included
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Shower, free toiletries, hair dryer, slippers

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2021
Sofa bed - twin
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, minibar, desk

Standard Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2021
Sofa bed - twin
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

Shower, free toiletries, hair dryer, slippers

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2021
Sofa bed - twin
Separate bedroom
Premium bedding
  • 60 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

About the neighborhood

Map
Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475

What's nearby

  • Konakli Clock Tower Square - 1 min drive - 2.3 km
  • Konakli Mosque - 1 min drive - 2.3 km
  • Sarapsa Hani Fortress - 2 min drive - 2.7 km
  • Sealanya - 2 min drive - 4.2 km
  • Kleopatra Beach - 9 min drive - 15.7 km

Getting around

  • Antalya Intl. Airport (AYT) - 102 min drive

Restaurants

  • ‪Yemen Kahvesi - ‬19 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Cafe Pastavilla - ‬18 min walk
  • ‪Lider Paça Konaklı - ‬20 min walk
  • ‪Smiley's Cafe Bar - ‬18 min walk

About this property

Club Sun Heaven - All Inclusive

Luxury family-friendly property by the sea, remodeled in 2021
Take advantage of a free breakfast buffet, a nightclub, and a beach bar at Club Sun Heaven - All Inclusive. Indulge in a manicure/pedicure, a body treatment, and a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a poolside bar and a garden.
Other perks at this property include:
  • 3 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, airport drop-off service (surcharge), and supervised childcare (surcharge)
  • Beach umbrellas, tour/ticket assistance, and a billiards/pool table
  • Coffee/tea in the lobby, karaoke, and massage treatment rooms
Room features
All 358 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Sofa beds and free extra futons
  • Showers, free toiletries, and hair dryers
  • LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and electric kettles

All inclusive details

All-inclusive room rates at Club Sun Heaven - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Entertainment

Onsite entertainment and activities

Languages

English, German, Russian, Turkish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Nightclub
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Renovated entire property - March 2021

Room amenities

Bedroom

  • Free extra futon
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 31 and April 26.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 25 per person
  • Airport shuttle fee per child: EUR 25 (up to 11 years old)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Club Sun Heaven Resort Antalya
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Frequently asked questions

Does Club Sun Heaven - All Inclusive have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Club Sun Heaven - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Club Sun Heaven - All Inclusive?

There is free parking nearby.

What time is check-in at Club Sun Heaven - All Inclusive?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Club Sun Heaven - All Inclusive?

Check-out is at noon.

Does Club Sun Heaven - All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 25 per person applies.

Are there all-inclusive benefits at Club Sun Heaven - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Club Sun Heaven - All Inclusive located?

This family-friendly Alanya property is located by the sea, within 2 mi (3 km) of Konakli Clock Tower Square, Konakli Mosque, and Sarapsa Hani Fortress. Sealanya and Alaettinoglu Cultural Park are also within 3 mi (5 km).

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Club Sun Heaven - All Inclusive Reviews

Reviews

6.2
Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10

It was really nice and relaxing
Stayed 4 nights in Oct 2024

10/10

very satisfaying for the fair price. Clean and renovated, nice workers, plenty and tasty food. Beach is not far. Just little bit boring at evenings.
Stayed 5 nights in Oct 2024

8/10

Not bad.
Stayed 7 nights in Apr 2024

2/10

Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey. Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
Stayed 8 nights in May 2022

6/10

Definitely not 5 star, at the most 4 stars. I would say 3 stars in my opinion. The hotel is dirty all the time even in the morning. I don’t think the pool filters are working , by noon the pool water is milky. Never have I ever seen so bad entertainment team, they have the wrong job obviously, only caring about their Filler and botox. So bad attitude at all time they look like they hate their life. Food is okey - not great - it needs more variety and taste. No clean towels everyday that’s not 5 star. Also you have to fight for a subbed by the pool.
Stayed 5 nights in Jul 2024

8/10

Stayed 14 nights in Oct 2024

2/10

Stayed 5 nights in Aug 2024

4/10

Ich war mit meiner Freundin sieben Nächte im Club Sun Heaven. Es war nichts für uns. Ich denke, die gesamte Hotelanlage ist mehr für russische Familien konzipiert. Jeden Abend gab es eine Abendveranstaltung, und zweimal davon war Live-Musik. Die Sänger, zwei türkische Sänger, haben mehr Lieder auf Russisch als auf Türkisch oder Englisch gesungen. Das Essen war eine Katastrophe. Nach dem dritten Tag hatten wir schon keine Lust mehr darauf und waren traurig, wenn es Essenszeit war. Das meiste Essen hatte keinen Geschmack oder schmeckte einfach nach nichts. Das einzige gute Essen waren Pommes und morgens Honig mit Brot. An der Poolbar wurden diverse „Cocktails“ angeboten, die Mojitos zum Beispiel, wurden von drei verschiedenen Barkeepern immer unterschiedlich zubereitet. Andere Drinks wie Jack Daniels mussten extra bezahlt werden. Allgemein bekam man Softdrinks (Cola, Fanta usw.) in kleinen Plastikbechern, die oft mit Wasser gemischt waren. Die Entertainment-Gruppe war ziemlich aufdringlich und kam mehrmals, um kostenpflichtige Angebote wie Bingo anzubieten. Shisha kostete ebenfalls 15 Euro und wurde nur nachts angeboten. Die Anlage hatte verschiedene Läden, auch von russischen Betreibern. Das Spa mit türkischem Bad, das ebenfalls von Russen betrieben wurde, war kostenpflichtig und kostete 40 Euro. Man hat ehrlich gesagt nicht so viel All-Inclusive wie erwartet. Der Strand ist okay, jedoch gibt es im Meer große Steine, was eine Verletzungsgefahr darstellt.
Stayed 7 nights in Jul 2024

2/10

Very dirty ,and only Rusisk speakers No arther launguege.
Stayed 10 nights in Jun 2019

10/10

Отель , в котором есть всё для отдыха с детьми, но молодым девушкам и парням - не сюда. Мы отдыхали семьей, поэтому приедем еще раз точно.
Stayed 23 nights in Jun 2017

10/10

Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
Stayed 6 nights in Jun 2017

4/10

Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
Stayed 3 nights in Jun 2017

2/10

Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
Stayed 12 nights in Jun 2017

4/10

Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
Stayed 18 nights in May 2017

6/10

Herşey dahil demeleri ama alkol verilmemesi rezervasyon yaparken kesinlikle teyit edin

8/10

Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska. Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon. Mycket bra mat. Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk. Bra med aktiviteter varje kväll. Disco på stranden. Åker gärna tillbaka.

10/10

Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете

4/10

Hôtel avec majorité de russe , ukrainien. Chambre vraiment pas propre même après le passage de la femme de ménage . Les piscines n'ont pas l'air d'être nettoyé régulièrement . Le personnel peu agréable . Je ne recommande pas cet hôtel qui se situe loin d'antalaya