Al Massa Plus Hotel

Property class: 2

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Al Massa Plus Hotel provides amenities like a garden and a business center. Stay connected with free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A hotel room with a large bed, two bedside lamps, a round table with a menu, and a red chair.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

A hotel room with two single beds, a small table, a chair, and a large window with curtains.

Classic Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Bedroom

A large bed with white linens, two bedside tables with lamps, and a bench at the foot of the bed.

Standard Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Al Ain, Al Massa Plus Hotel is in the city center. Qasr al Muwaiji and Al Jahili Fort are local landmarks, and some of the area's attractions include Al Ain Zoo and Hili Fun City. Visit our Al Ain travel guide
Map
Hamdan Bin Mohammed Street, Al Ain, 00000

What's nearby

  • A winding road through a desert landscape with distant city lights.
    Jebel Hafeet Mountain
    37 min drive - 34.3 km
  • Al Ain University - Al Ain Campus
    1 min walk - 0.2 km
  • Al Jimi Mall
    18 min walk - 1.6 km
  • United Arab Emirates University
    3 min drive - 3.3 km
  • Al Ain Zoo
    9 min drive - 10.2 km

Getting around

  • Al Ain (AAN)
    16 min drive

Restaurants

  • Al ain
    3 min drive
  • ستاربكس
    2 min drive
  • Bamboo Bistro AE
    3 min drive
  • Papa John’s
    2 min drive
  • L'italiano's - Chicago Pizzeria & Italian Ristorante
    19 min walk

About this property

Al Massa Plus Hotel

  • Hotel in the city center
  • Al Massa Plus Hotel provides amenities like a garden and a business center. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • A 24-hour front desk, an elevator, and luggage storage
    • 1 meeting room, a TV in the lobby, and concierge services
  • Room features
  • All 124 rooms have amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with satellite channels
    • Refrigerators, electric kettles, and daily housekeeping

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Frequently asked questions

Is Al Massa Plus Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Al Massa Plus Hotel?

Check-in start time: 12:30 PM; Check-in end time: 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Al Massa Plus Hotel?

Check-out is at 1 PM.

Where is Al Massa Plus Hotel located?

Located in the heart of Al Ain, this hotel is within 1 mi (2 km) of Al Ain University - Al Ain Campus and Al Jimi Mall. United Arab Emirates University and Qasr al Muwaiji are also within 3 mi (5 km).

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Reviews

Al Massa Plus Hotel Reviews

5.0

5.0

Cleanliness

6.6

Location

5.6

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 7 out of 17 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels in room.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Staff & service
They couldn’t find my Expedia reservation until the next day. You guys need a way better system than the one you have, people need to be able to book with Expedia and just show up to the hotel. But the manager on duty that night told me “it’s not us, it’s your booking.” Like it was my fault for booking online. That’s a terrible way to talk to your customers.
Stayed 1 night in Feb 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I booked and confirmed a suite by phone, but when I arrived, they had given it to someone else. They offered me a “dirty” room instead, which was unacceptable. The bathroom had a leak from the bidet, the towels were very old, and when I asked for face towels, they left them on the floor outside the door! There were no large towels for the shower, and the shower was dirty. Totally unprofessional and disappointing — I paid for a suite and got a dirty, poorly maintained room. Not recommended at all.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Acqua calda delle volte assente asciugamani non messi tutti i giorni prezzo eccessivo per il reale servizio
Stayed 7 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

誇張なしのこの口コミを読んで泊まろうと思う人がいたら勇者認定

床に食べ物のカスが落ちている。バスタブは汚れていて指でこすると垢が取れる。コップなどの什器も置いていないので自分でどうにかしなければならない。タオルがおいてなかったため、電話でフロントに連絡しようとするが電話が通じない。客室係は電話をしながらタオルを持ってきて無言で渡して去って行く。テーブルランプはおいてあるがコンセントが足りないために使えない。液晶テレビはソニー製だが不思議な色でしか映らない。このテレビを見たら誰もソニーは買わないと思うくらいひどい。机でパソコンを使おうとするとコンセントまでが4メートル以上離れているので延長コードを買ってくる必要がある。サービスの水もない。wi-fiはロビーでしか使えないので要注意。光量が足りず目が痛くなる。スタジアムから歩いて帰れるということだけがメリット。
Stayed 4 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ei!

En suosittele! Epäsiisti huone, tahroja peilissä ja matossa likaa. Kaapit haisevat ja niissä myös roskaa. Vessan pöntöstä puuttuu suoja.. Käytävä oli aika siisti ja siihen panostettu paljon enemmän ku huoneisiin. Huoneissa ei ole Wi-Fi, mutta aulasta saa kyllä🤗
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

الغرف تحتاج إلى صيانه فقط

جيده
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad hotel

Frozen room even if you turnoff AC and open window the room keep very cold You can’t sleep Also charge you more than others hotels for service even there are no good servers
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Nice hotel, good location and very hotel stuff very kind and helpfull. recommended!
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Quite hotel

Good hotel in quite place, 5 km far from centre of city.
Stayed 1 night in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la habitación había hormigas y faltaban bombillas en las lámparas. Muy destacable la atención del personal de recepción, amabilísimos
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good choice

Fine clean and comfortable room. Service was good. I would stay there again if I pass by Alain.
Verified review

6/10 Okay

Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018