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"Stayed here on a family holiday in 2 double rooms. Convenient location as we were driving and good value. Very helpful staff. Clean rooms with amenities available as required. Dining options are available nearby; the sushi place directly across the road is excellent! Would be happy to recommend to others who would like a slightly unusual place to stay "

"Food is always fresh with local ingredients. Never fails to impress us. "

"I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition. The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset. Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations. The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world. It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever."

"Awesome onsen facility and hotel meals! "

"I booked this hotel because I've stayed in Dormy Inns before and because I wanted a hotel with an onsen. The room suited my needs, and the onsen was very enjoyable. The staff were professional and helpful. The room was clean. The bed was comfortable. It was a pleasant stay. An extra bonus was an excellent vegan restaurant, Fluunt Kofu, just a few doors down from the hotel. Highly recommended."

"best choice"

"Great place to stay right near Kofu Station! Will definitely stay there again!"

"It was a memorable opportunity to live and enjoy tradition. I don't think I will ever sleep so well again. Very clean and the staff were very hospitable. Just remember to book for meals early on. "

"This is by far the most comfortable and luxurious hotel I’ve ever been in and I’ve stayed at 5-6 star hotels globally. You cannot beat them for comfort, service, meals, mountain view and the quality of everything they provide. I absolutely loved my stay here and felt like I was a traditional Japanese hotel along with all the 5 star service provided. Cannot recommend it enough and I will return when I visit Japan next. Loved it"