"The problem we had was the hotel did not receive our reservation from Expedia. The desk staff told me to book another room now and deal with Expedia to get our money back. I showed her my receipt and the confirmation. She still insisted on not having our reservation. So I decided to communicate via on line chat with Expedia and luckily within 10 minutes the hotel received the confirmation. I have never been in this situation in my life in a foreign country. The past 2 days at another properties...

"Une puanteur de canalisation dans la chambre, la clim ne fonctionnait pas, des taches de sang sur un oreiller et l’alarme incendie qui n’arrêtait pas de sonner"

"Très bien vraiment"

"Très bon accueil Belle vue de la terrasse"

"Tout était parfait."

"De kamer was vuil, de wc deur kwam tegen de wcpot aan waardoor met dichte deur van het toilet gebruik maken niet mogelijk was, douchevloer helemaal kapot, niet werkende afzuiger, helemaal geen personeel gezien. Klacht met foto's bij Expedia ingediend, maar na bevestiging van ontvangst geen reactie gekregen. Vrienden van ons hadden kamer op 3e verdieping. Geen lift aanwezig en 6 lange trappen omhoog."

"Nice quiet 2 bedroom/3 bathroom walkout. Left us a bottle of local red wine some cookies and coffee. The bad part was there was black stain on one of bedroom sheets. It appeared not to have been cleaned from previous guests. One bathroom had no handwash soap. Otherwise clean and well stocked."