VRBO's booking process was slick and clear, with the ability to foster good communication between me, as booker, and the owner/host of the property, enabling me to pose questions and receive answers about the apartment's equipment and facilities, and about the neighbourhood. Elisabeth & Jean Habert, the owners, were amazing from answering questions via the "Message the Owner/Host" communication link to Elisabeth meeting us at the apartment last Thursday, 4th July when we arrived when she took so much time in showing us how different facilities/equipment in the apartment worked, and then walking us around the neighbourhood pointing out bus stops, good local shops i.e. boulangerie and grocery stores, to suggesting places to visit and providing useful literature for our stay i.e. bus timetables and a map of Aix. The apartment was lovely - well maintained and containing all items that you would need for a short stay, as well as being in an excellent location i.e less than 10 minutes' walk from the old quarter of Aix and city centre and within 5-10 mins' walk of superb boulangeries, fromageries, bars, restaurants, delicatessens and supermarkets, providing flexibility in terms of either buying ingredients for cooking at the apartment or eating out.
