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"The dresser drawers were not completely cleaned before I occupied the room. "

"It would be helpful to up date electri cal outlets with USB ports."

"Fantastic place to stay. Staff is friendly and helpful, the rooms are well appointed and comfortable. "

"Apart from the leaking aircon unit & non functioning TV everything else was good. The small beach was great as were the staff."

"I spent nine nights there and the place grew on me day by day due to the high quality of service and the people working there. The breakfast was always a highlight and Heather managed the bar very well, even during busy times. All in all this place is a gem and my highlight was waking up on an ocean front room and going for a snorkel before breakfast. I hope to be back sometime soon again! "

"The property, bungalow and view were all gorgeous and even better than the pictures showed. The breakfasts were delicious, and delivered to your door at your preferred time. Staff were so friendly, kind and helpful. Parking is at the base of a steep hill, but staff are available to transport you and luggage up to your bungalow. Would definitely stay here again. Perfection!"

"Shell Villa is a home away from home. The rooms are large and very comfortable with a sofa and huge soaker bathtub. The staff are very caring and attentive. They go out of their way to ensyou are happy and have everything you need. The kitchen is well equipped for cooking meals. I felt sad to leave because the staff made me ferl like family."

"The best thing about this hotel was the staff! They were amazing! Very friendly and helpful, especially Gleerie! I felt very well taken care of staying here (I also extended my stay another night.) The hotel is very close to the airport which is why I wanted to stay here. It’s about 20 minutes from downtown Koror but they have a shuttle service or can call a taxi for you or they can help set you up with a rental car. They can also recommend tour companies. Breakfast is included and it’s pretty good. One morning they packed breakfast for me since I was leaving for a tour early in the morning. Had a great stay! "

"Very nice and clean, and staff are friendly and attentive. "