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"The room was small, which is average for Japan. However, the service was excellent and many amenities were placed out for your convenience in the lobby. Pajamas were also a nice touch and were available near the elevators on each floor. Heated toilet seats and integrated bidets were great. The rooms were clean and properly stocked (towels, toilet tissue, facial tissue, hand and bath soap, and shampoo/conditioner) when we arrived."

"I stayed in this hotel few times and in this chain dozen times while I was in Japan. Very consistent experience. Clean rooms, friendly staff, SPA, that is open late on premises. "

"Great"

"Top level staff, very clean, comfortable, and great breakfast. Will return on my next trip to Yokohama. Would highly recommend for someone looking for a reliable, comfortable place to stay."

"Very convenient location, quiet, clean, large and comfortable room. Daily housekeeping. Very good value for money. "

"Their service was very good"

"Wonderful staff, very friendly and helpful. Room was clean, great view and easily accessible to transportation. The area is quite new and very quiet. Breakfast buffet is good, though, there isn't an egg station. But plenty of food to pick"

"Very convenient location. "

"The luggage storage service is very convenient for guests traveling."