"Had some exceptional circumstances, and the staff have very little authority to help guests navigate."

"My go to place to stay when I’m in DC. It’s a short walk to the wharf where there are restaurants and the waterfront."

"Me and my boyfriend stayed here for a couple days wasn’t the best experience, the iPad that is connected to everything stopped working, we asked front desk if it can be fixed they said yes and didn’t fix it. We also couldn’t change AC temperature it was freezing we asked the front desk if they can manually higher it and they didn’t. The tv would also turn on randomly in the middle of the night. The bed is extremely uncomfortable and hard as a rock and the pillows were very flat. Other than that...