"Squeaky bed. Bad smells in the hallways every morning. Sheets didn’t appear to be changed. Unimpressive breakfast. Water in both our rooms became two on two occasions and was only restored after complaining. Pool was ok."

"My family and I were traveling from Florida and called the hotel about 6 hours ahead of time to ask about early check-in. We were told by the front desk that it would be possible. However, when we arrived at 5:00 AM and spoke with Robert, we were told we had to wait until 10:00 AM to check in, which was very frustrating after a long drive. We waited in the parking lot until around 7:30 AM and spoke with Natasha at the front desk. She was absolutely wonderful! She explained that we could have...