"Found someone's retainers in room really dated and air con didn't work"

"Quick and friendly check in, didn't do the breakfast, A/C was fabulous during the hot hot hot visit, and the room and shower were fantastic! We'd stay there again! "

"Fast check in. Very helpful and pleasant staff. Very nice rooms with good AC."

"Maria was the BEST!!! She was so kind, helpful and even remembered it was my birthday, wishing me a happy one on my way to see Harry Styles. The hotel was well maintained, room was a decent size, especially for London and in a perfect location. Just a short walk to the tube, it was a easy to get everywhere we wanted to go. There was an e-bike parking area right at the corner which was also super helpful. I went to see Harry at Wembley and it was 7 stops away but also managed to go to the London...

"La habitación es pequeña pero agradable, excelente ubicación ya que todo está accesible al metro bus y caminando, el bufet delioso"

"The location was excellent, quiet and room was big & clean. There were many restaurants within walking distance, which made the location even more convenient The breakfast was good. The staff were very friendly and helpful. My only complaints were that the room was a bit warm even though the air conditioning was on, and the shower was open with no door or enclosure, so water easily splashed onto the bathroom floor, which was a bit inconvenient Overall, I had a pleasant stay and would...

"Hotel itself was clean . Bedsheet was dirty . Kettle a drinks facilities in room , plug did not reach electrical socket . Had to move tray and. Kettle and sit on top of the bin to use it . Staff were polite but did not give me much information at check in . Had to ask where lift was, as told me took Number but not how to get there which direction as was two doorways . No info in room Re in case of fire instructions, meeting point or nearest stair case or evacuation route ,no info re .tv...