"Good, but not great.
Stayed in a family suite on the ground floor. The kitchen sink water never got cold, it went from luke warm to boiling hot. So you had to get cold water from the bathroom sink, which was ice cold. The shower only got to warm, with the kitchen sink getting hotter than the shower. After a shower the bathroom walls dripped with brown water. The air con/utilities from other rooms were very loud at night. A few stains on the bed linen/towel on arrival. The suite was mostly clean, however areas looked like they hadn't been cleaned between guests. The bedside table was dusty, had visible glass mark and the lamp was extremely dirty. Other areas felt like they needed a deep clean, food/dirt mark on walls, mold around shower seals and the corners in the bathroom were dust, limescaled and messy.
The suite was a good size, being on the ground floor it lacked natural light. The kitchen was good, with plenty of storage/equipment.
It is a shame you couldn't watch TV from the bed due to the layout of the suite and an additional side table in the bedroom/lounge would have been nice.
The location was great with a short walk to the tourist hospots. The staff were all lovely. The building itself was bright and welcoming. The gym was a nice touch, but a few more mats would have been nice (shared 1 mat between 2) and the water fountain was broken.
Overall, it was good, but not great."
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