Hotel Tortuga Express Acapulco

2.5 star property
Hotel with 24-hour front desk, steps from Parque Papagayo

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Hotel Tortuga Express Acapulco

Terrace/patio
Front of property
Room
Outdoor banquet area
Reception
Reviews
3.4

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Avenida Cuauhtemoc 1220 Col. Progreso, Acapulco, GRO, 39350
  • Popular LocationParque Papagayo1 min walk
  • Popular LocationPapagayo Beach12 min walk
  • Popular LocationDiana the Huntress3 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)38 min drive

Room options

Standard Room, Bay View

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Mobile key entry
  • Bay view
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the neighborhood

Acapulco

Located near the beach, Hotel Tortuga Express Acapulco is in Costera Acapulco, a neighborhood in Acapulco. The area's natural beauty can be seen at Parque Papagayo and Papagayo Beach, while Sinfonia and Forum de Mundo Imperial are cultural highlights. Naval History Museum and Barco Palao are also worth visiting.

What's nearby

  • Parque Papagayo - 1 min walk
  • Papagayo Beach - 12 min walk
  • Diana the Huntress - 3 min drive
  • La Quebrada Cliffs - 4 min drive
  • Sinfonia - 4 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 38 min drive

Restaurants

  • Sushi2go! - 7 min walk
  • Bocana Beach Papagayo - 13 min walk
  • KFC - 3 min walk
  • Pollo Feliz - 7 min walk
  • La Casa de la Tía Dali. - 4 min walk

About this property

Hotel Tortuga Express Acapulco

Hotel located in Costera Acapulco
Close to Parque Papagayo and Papagayo Beach, Hotel Tortuga Express Acapulco provides amenities like a terrace.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • Tour/ticket assistance
Room features
All 63 rooms feature comforts such as air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers

Property amenities

Parking and transportation

  • Self parking on site (MXN 150 per day)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Self parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tortuga Express
Tortuga Express Acapulco
Tortuga Express
Tortuga Express Acapulco
Hotel Tortuga Express Acapulco Hotel
Hotel Tortuga Express Acapulco Acapulco
Hotel Tortuga Express Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Tortuga Express Acapulco have a pool?

Yes, this property has an outdoor pool.

Is Hotel Tortuga Express Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tortuga Express Acapulco?

Self parking is available for MXN 150 per day.

What time is check-in at Hotel Tortuga Express Acapulco?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Tortuga Express Acapulco?

Check-out is at noon.

Where is Hotel Tortuga Express Acapulco located?

Located in Costera Acapulco, this hotel is within a 15-minute walk of Parque Papagayo and Papagayo Beach. Galerías Acapulco and Hornos Beach are also within 15 minutes.

Hotel Tortuga Express Acapulco Reviews

Reviews

3.4
Rating 10 - Excellent. 1 out of 17 reviews" "
Rating 8 - Good. 0 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 11 out of 17 reviews" "

4.8/10

Cleanliness

3.6/10

Staff & service

2.8/10

Amenities

4.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Arturo

Traveled with group
Not bad at all
Facilities are super old and the room is not comfortable at all but If you’re going to be at the beach all day and just come back to shower and sleep this hotel covers the deal.
Stayed 2 nights in Sep 2019

10/10 Excellent

fernando i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

2/10 Terrible

Javier

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lo volvería a alquilar no cuenta con aire acondicionado el personal muy incapacitado muy desorganizados la habitación no sé que tenía pero amanecí todo picoteado hay muchas hormigas la alberca muy sucia las habitaciones sucias la verdad no lo recomiendo ni aunque no hubiera disponibilidad en algún lado muy mal lo bueno que solo me hospede un solo día no hubiera aguantado más dias
Stayed 1 night in Jun 2022

2/10 Terrible

alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo Servicio!
Muy mal! No había agua, no servía el elevador, no querían hacer valida mi confirmación hecha a través de Hoteles.com. Mal Mal. No lo recomiendo.
Stayed 2 nights in Jun 2019

6/10 Okay

Elia

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
buena ubicación,buen precio,el elevador no funcionaba
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo, falta de personal, servicio aténcion y parece abandonado
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

2/10 Terrible

eduardo

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
una pocilga el peor hotel del mundo es mejor la calle
Stayed 2 nights in Mar 2019