Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly Acapulco resort connected to the convention center, walk to La Isla Shopping Village

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools
Garden
Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Lobby
Reviews
8.0

Very good

Popular amenities

  • All inclusiveAll inclusiveAll inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pet friendlyPet friendlyPet friendly
  • Pool

Explore the area

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931
  • Popular LocationForum de Mundo Imperial4 min walk
  • Popular LocationLa Isla Shopping Village8 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)2 min drive
  • Popular LocationEl Revolcadero12 min drive

Room options

Club 89 King Bed Resort View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club 89 Double Beds Resort View

7.4/10 Good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Club 89 Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Master Suite King Size Bed Resort View

7.4/10 Good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe King Size Bed Resort View

8.2/10 Very Good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 114 sq m
  • Sleeps 2
  • 1 King Bed

Club 89 King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite King Size Resort View

9.5/10 Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite King Size Bed Diamante View

8.6/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Beds Diamante View

8.2/10 Very Good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior King Size Bed Diamante View

8.7/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Beds Resort View

8.3/10 Very Good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hair dryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Acapulco

Located near the beach, Hotel Palacio Mundo Imperial is in Puente del Mar neighborhood and is connected to the convention center. La Isla Shopping Village and Plaza Bahia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahia de Puerto Marques. Majahua Beach and El Revolcadero are two other places to visit that come recommended. Surfing/body boarding offers a great chance to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • Playa Revolcadero - 10 min drive
  • El Revolcadero - 12 min drive
  • Majahua Beach - 17 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • Tarascos - aeropuerto - 9 min walk
  • Carlos'n Charlies - 13 min walk
  • 50 Friends Pizzas - 14 min walk
  • Starbucks - 14 min walk
  • Café Punta del Cielo - 1 min walk

About this property

Hotel Palacio Mundo Imperial

Upscale family-friendly resort near La Isla Shopping Village
Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar, and a terrace. Treat yourself to a facial, a massage, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and seafood. Fitness classes are offered at the health club; other things to do include beach volleyball. In-room WiFi (surcharge) is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and valet parking (surcharge)
  • Supervised childcare (surcharge), meeting rooms, and ATM/banking services
  • A 24-hour front desk, a porter/bellhop, and a banquet hall
  • Guest reviews speak well of the helpful staff
Room features
All 814 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with digital channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • Available in some public areas: WiFi (MXN 250 per night)

Parking and transportation

  • Secured covered valet parking on site (MXN 250 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: MXN 420-420 for adults and MXN 210-210 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Mizumi
  • Marché
  • La Moda
  • Acua
  • Carnivore

Things to do

  • 6 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 999 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 420–420 for adults, and MXN 210–210 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Covered valet parking fee: MXN 250 per night
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 999 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Palacio Mundo Imperial?

Valet parking is available for MXN 250 per night.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahia de Puerto Marques. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Hotel Palacio Mundo Imperial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and I clean, friendly and professional staff food quality in all of the restaurants is excellent, good price for a very nice property. Overall 10 out of 10.
Stayed 2 nights in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very professional staff, place is clean all around the property, adult pool area is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pilar

Stayed 1 night in Aug 2023

8/10 Good

Tomas

Traveled with family
Liked: Cleanliness, staff & service
need to replace old equipment
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and concert venue
Stayed 3 nights in Jul 2023

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Not at all
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Xochitl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the club the playa.
Stayed 2 nights in May 2023