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Queen Palace Hotel

Hotel in Abu Dhabi with bars and a fitness center

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Photo gallery for Queen Palace Hotel

Pool
Executive Suite | 1 bedroom, minibar, iron/ironing board, free WiFi
Front of property
Cafe
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Spa
  • Housekeeping
  • Room service
The current price is SAR 182
SAR 225 total
includes taxes & fees
26 Jun - 27 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, iron/ironing board, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Separate bedroom
Bidet
Bathrobes
Hair dryer
Electric kettle
Minibar
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, iron/ironing board, free WiFi

Executive Suite

Highlights

Air conditioning
Separate bedroom
Bidet
Bathrobes
Hair dryer
Electric kettle
Minibar
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Separate bedroom
Bidet
Bathrobes
Hair dryer
Electric kettle
Minibar
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Muroor Road, Abu Dhabi, 109148

What's nearby

  • Al Wahda Mall - 7 min walk - 0.7 km
  • Abu Dhabi Commercial Bank - 3 min drive - 2.3 km
  • Abu Dhabi Mall - 3 min drive - 2.9 km
  • Abu Dhabi Corniche - 3 min drive - 3.3 km
  • Corniche Beach - 3 min drive - 3.4 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪Caesars Confectionery - ‬7 min walk
  • ‪Jollibee - ‬7 min walk
  • ‪ماكدونالدز - ‬4 min walk
  • ‪Gudee Pizza & Café - ‬3 min walk
  • ‪Al Khabiya Pastries and Falafel - ‬6 min walk

About this property

Queen Palace Hotel

Hotel near Abu Dhabi Mall
Consider a stay at Queen Palace Hotel and take advantage of a free daily manager's reception, a rooftop terrace, and an art gallery on site. Treat yourself to spa services, such as a body scrub, a body treatment, or a body wrap. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a shopping mall on site and 2 coffee shops/cafes.
You'll also enjoy the following perks during your stay:
  • Swimming pool
  • Valet parking (surcharge), an elevator, and a gift shop
  • A front-desk safe, a banquet hall, and coffee/tea in the lobby
  • A 24-hour front desk
Room features
All 93 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and free newspapers.
Other amenities include:
  • Showers, bidets, and free toiletries
  • Electric kettles, daily housekeeping, and phones

Languages

Arabic, English, Filipino, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AED 20 per night)
  • Secured valet parking on site (AED 20 per night)

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: AED 20 per night
  • Secured valet parking fee: AED 20 per night
  • Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi

Frequently asked questions

Does Queen Palace Hotel have a pool?

Yes, this property has a pool.

Is Queen Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queen Palace Hotel?

Self parking is available for AED 20 per night. Valet parking is available for AED 20 per night.

What time is check-in at Queen Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. Late check-in is available from 2:00 PM– 6:00 PM for a fee of AED 100.

What time is check-out at Queen Palace Hotel?

Check-out is at noon.

Where is Queen Palace Hotel located?

Located in Abu Dhabi City Center, this hotel is within a 15-minute walk of Al Wahda Mall, Al Wahda Club, and Al Nahyan Stadium. Madinat Zayed Shopping Center and Red Crescent Authority are also within 15 minutes.

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Queen Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 118 reviews
Rating 8 - Good. 27 out of 118 reviews
Rating 6 - Okay. 13 out of 118 reviews
Rating 4 - Poor. 10 out of 118 reviews
Rating 2 - Terrible. 21 out of 118 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff. Hotel is Recommended
Stayed 1 night in Sep 2022

10/10 Excellent

Shravan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really good ...The essentials are easily available around the stay ... The stay staff is also friendly and the cleanliness is cool...
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away. Thanks for making my stay a good experience
Stayed 6 nights in Oct 2023

6/10 Okay

Fernando

Average
Stayed 1 night in Aug 2024

10/10 Excellent

Dongsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in Abu dhabi

Its location is wonderful and the staff are very kindly and helpful..Due to the club at 3rd floor, my room at 5th floor was too noisy until 4 am.. next day, when I asked, the staff moved my room to 9th floor. It was cozy.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jul 2023

2/10 Terrible

Vara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First point is this hotel is not for families stay. They have two lifts serving the building which is a waste of waiting time as all outside guests are going continuously to the pub. Smoking and alcohol smell is entire corridor and in rooms. Towels are with stain marks and hair. We are unable to stay for an hour in the room and immediately checked out and left the hotel. Requesting if anyone wants to stay with family then please keep away for this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0000000000000000000000000000000000000Location is OK! Bed is verry basic.
Stayed 3 nights in May 2019

2/10 Terrible

raffi

The 20 dirham they unexpectedly charge you when you use ther parking
Stayed 1 night in Oct 2024

4/10 Poor

ofer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad experience and ignoring by the management

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.
Stayed 1 night in Feb 2025

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities
Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.
Stayed 3 nights in Oct 2023

6/10 Okay

Dolores

Liked: Cleanliness, staff & service, room comfort
I want to be fair. We had such an amazing time in Abu Dhabi. The hotel was exactly what we paid for. We felt safe. The guys at the front were cordial. The only thing they rationed the toilet paper and bath towels. Hotel perfectly located
Stayed 4 nights in Mar 2019

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.
Stayed 1 night in Sep 2024

2/10 Terrible

Tesnym

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible so many problem i don’t get my bottle of water after 10 times ask. Noise of site work and water in my room which ruined all my things…
Stayed 3 nights in Dec 2024

2/10 Terrible

mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Ewelina

Disliked: Cleanliness, property conditions & facilities, room comfort

Our stay

It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.
Stayed 2 nights in Dec 2023

2/10 Terrible

Kevin

Disliked: Staff & service, room comfort

worst stay ever in the middle east

Very noisy rooms - was moved three times through the night Air conditioning units on the roof. Nightclub continued well beyond 3am Front desk not in the least bit interested Pathetically small pool
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Four visits by staff before they understood AC broken and switched rooms. First room reeked of cigarette smoke (non-smoking room), no iron, when requested one they brought one with broken, taped shut steam part. Pool under maintenance.
Stayed 3 nights in Feb 2019

2/10 Terrible

Rodolfo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely bad check in experiemce
Stayed 1 night in Oct 2022

8/10 Good

Jan-Erik

Liked: Cleanliness
When we arrived they said there was no room! It was overbooked. We should have got a massage - not true. They kept on several times. After we ment it was there problem and they have to solve it, they contact the manager and he arranged with a room directly. It was exactly what we booked. The chec in lady later wanted us to pay for the breakfast which was included - so we denied. It was in our booking paper. Later we heard from another guest that he had the same problem with overbooking. This was an odd situation for us. We had been travelling the whole day and was very tired. Heard that it was hard to get a room like ours in AD at time.
Stayed 2 nights in Jan 2024

4/10 Poor

Anira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was a disaster, I had to wait for them to prepare the room though it was late evening. Noisy and you can hear everyone and everything around , talking, showering, anything. No proper lights, the furniture was noisy as well
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mazhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dana

Stayed 2 nights in Jan 2025