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"We loved being greeted on arrival by smiling staff who were happy to welcome us. Given we arrived before official check in time - we were cordially invited to have a complimentary drink, which we did enjoy sipping in comfortable chairs at their bar and breakfast room. Once we got our keys, the staff gave us complimentary ticketsto use as tourists around the city. Our room was well appointed including the stylish bed side tables, two seater sofa and very comfortable beds. The staff were happy to assist first time travellers to Innsbruck and answer any questions we threw at them. They gave us great restaurant recommendations within a few minutes of walking distance from the hotel. I loved being able to have drinks at the bar after 7.00 pm - once again the bar staff were attentive and happy to have a chat. The gin and tonic was perfect. I am looking forward to going back to Alstadthotel Weisses Kreuz and would recommend this hotel to my family and friends. "

"The only people we talked to were the people at the front desk. They were very friendly and helpful. "

"Really beautiful hotel, great staff, great breakfast, only wish we could have stayed longer"

"Walkable from train station. City is just short walk. Very clean propety managed by wonderful staff."

"This hotel was in a great spot close to the train station which is why I selected this property. Easy walk to old town area. Definitely would stay here again. Get a higher room floor for amazing view "

"Absolutely beautiful property, located in a perfect location for the local hikes such as Partnach Gorge. The accommodations were nice and cozy, sure they lack those modern details like your standard modern corporate hotel but its character and makes you feel at home. Staff were super friendly, even when I struggled to speak the German from my translation app, they were very patient with me. The breakfast buffet top notch, plenty of food and variety, its something I will miss when traveling to my next destination in Germany. I would stay here again the next time I visit Garmisch-Partenkirchen."

"Staff very friendly. Breakfast was fabulous "

"Excellent hotel spa pool pillow library "

"We had an amazing experience! The rooms were lovely, the staff was amazing, the location is stunning. A balcony overlooking the Alps. Not to be missed."