4/10 Poor
Amy
Business traveler
13 April 2026
Check in was supposed to start at 3. I showed up at 4 and was told my room wasn’t ready and asked if I could come back in a few hours. Hours?! I explained I had a work function to be at at 5 and needed to change and get ready. Front desk was nice but says they only have two house keepers and she doesn’t want to “piss them off”. Literally no other assistance. I waited almost an hour and had to let my work know I was going to be late. I didn’t get a room key until 5:10. Other issue I had was when booking it says check in at 3:00 and check out be 12:00, it says this on my reservation as well but when checking in they told me check out is by 11:00. I specifically booked this hotel for that extra hour. Room was fairly clean but there was what looked to be a public hair on the toilet and dirt in wall crevices. The room furnishing is out dated But true to the pics on the site. I will say the bedding was clean and fresh and I slept well until morning. It sounded like there was no sound barriers in the walls like I could hear everything above me. I didn’t get to utilize the breakfast but did grab a muffin at check out. Ac, fridge worked well and I slept good but overall I don’t think I’d book here again, I’d likely look at other options first. The not having a room ready for so long really put a dent in my thoughts on staying here again.
Amy
Stayed 1 night in Apr 2026